Based on our experience of working with different customers and industries we now want to share the elements to run a successful chatbot project.     

When : Thursday 26 November from 11.00am to 12.00pm    

Agenda :

• Chatbots in the HyperAutomation world
• Why and when to consider using a chatbot?
• What a chatbot can and can't do?
• What to consider before the first project?
• What are the best practices?
• Who to involve?
• What are the costs to consider before implementing a chatbot?
• How to calculate savings and ROI?
• Difference between human communication approach and chatbot conversation?
• Use cases

  Presenter : Steve Heggen, Head of Operations Automation at Fujitsu Luxembourg